Weekend Duty Operations Manager
2 days ago
Weekend Duty Operations Manager - £14.57 per hour
About the JobWe are seeking a highly skilled and experienced Weekend Duty Operations Manager to join our team at Cineworld Cinemas Ltd. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences and ensuring that our cinemas run efficiently and effectively.
The successful candidate will have excellent communication and leadership skills, with the ability to motivate and inspire our teams to deliver outstanding results. You will also have a strong understanding of cinema operations and be able to adapt to changing circumstances.
Main Responsibilities:
- Deputise for the General Manager and take charge of the cinema on weekends
- Ensure effective delivery of all business KPIs and business objectives
- Manage the cinema's operational activities, including scheduling, programming, and housekeeping
- Lead and develop our teams to deliver exceptional customer experiences
- Implement and achieve business and performance excellence objectives
Requirements:
- Confident communication skills with customers and colleagues
- Ability to integrate with the team and demonstrate effective leadership
- Adaptable and flexible to changing circumstances
- Good organisational skills, effective time management, and ability to prioritise tasks
- Resourceful and able to work under pressure
- Customer-facing experience in retail, leisure, or hospitality environments
- Numeracy and Literacy skills
- IT literate (Microsoft Office suite and industry bespoke software)
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