Medical Office Assistant
5 days ago
Park Lane Surgery is seeking a highly organized and customer-focused individual to join our team as a Receptionist/Care Navigator. This is a full-time opportunity to work in a dynamic and supportive environment, providing exceptional patient care and administrative support.
Main Responsibilities:- Greet and direct patients in a polite and courteous manner.
- Manage appointment bookings, ensuring seamless communication with patients and healthcare professionals.
- Process prescriptions, letters, and other documents with accuracy and efficiency.
- Respond to patient inquiries, resolve issues, and provide clear information about practice procedures.
- Register new patients and maintain accurate records.
- Answer phone calls promptly and professionally.
We are looking for a motivated and adaptable individual who is passionate about delivering high-quality customer service. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work effectively in a team environment.
- Strong communication and interpersonal skills, with a clear and polite telephone manner.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Experience working with the general public, with a empathetic approach to dealing with challenging situations.
- Confidence in working independently and as part of a team, with the ability to think critically and solve problems.
- Proficiency in IT and administrative systems, with a willingness to learn and adapt to new technologies.
Park Lane Surgery is a friendly and supportive general practice dedicated to providing high-quality patient care. We are a well-organized and enthusiastic team, committed to delivering exceptional service and achieving excellence in all areas of our practice.
We operate the SystmOne computer system and are committed to staying up-to-date with the latest medical and administrative technologies.
Please note that this role is subject to a Disclosure and Barring Service check, as per the Rehabilitation of Offenders Act (Exceptions Order) 1975.
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Broxbourne, Hertfordshire, United Kingdom Vistry Group PLC Full timeJob OverviewWe are seeking a highly motivated and organized Trainee Assistant Site Manager to join our team at Vistry Group PLC. As a Trainee Assistant Site Manager, you will play a key role in the delivery of construction projects, working closely with experienced Site Managers to ensure the successful completion of projects.Key ResponsibilitiesAssist in...
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