Medical Secretary for Children's Services

1 day ago


Bristol, Bristol, United Kingdom University Hospitals Bristol NHS Foundation Trust Full time

We are seeking a highly skilled Medical Secretary to join our team in the Children and Young People's Gender Service at Bristol Royal Hospital for Children.

As a Medical Secretary, you will be responsible for providing an effective and efficient secretarial service, dealing with patients, relatives, and healthcare professionals on the phone and via email.

You will need to have excellent communication skills, a courteous and efficient telephone manner, and a good working knowledge of Microsoft Office 365 software and audio typing/dictation software.

The ideal candidate will have a range of secretarial/PA experience and skills transferable to a healthcare environment, as well as experience of dealing with the public, both on the telephone and in person.

Main Duties
  • To act as a point of contact for queries from clinical and non-clinical staff
  • To liaise via telephone and email with other clinical/clerical teams to action urgent appointments or procedures where necessary
  • To deal with sometimes distressed patients and relatives in a professional and empathetic manner
About the Role

This is an exciting opportunity to work in a dynamic and forward-thinking Trust, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites.

As a Medical Secretary, you will be part of a dedicated team providing administrative support to the Children and Young People's Gender Service, ensuring that all patients receive high-quality care and attention.

The salary for this role is approximately £23,500-£30,500 per annum, depending on experience.



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