Front of House Representative
1 week ago
We are looking for a dedicated Front of House Representative to join our team at German Doner Kebab. As a key member of our staff, you will play a vital role in delivering exceptional customer service and ensuring that every guest has a great experience.
About UsGDK is changing the perception of the kebab world with its industry-leading levels of service, exceptional food, and unforgettable experiences for guests. With over 90 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector.
Estimated Salary: £19,500 - £22,000 per yearThis salary range is based on the location and responsibilities associated with this role.
Job DescriptionThe successful candidate will support and work as part of a team to deliver exceptional food quality, outstanding guest care, and amazing service. Key responsibilities include:
- Serving guests with a positive attitude and providing additional up-sell information;
- Processing orders through the POS system and delivering them to the kitchen;
- Promoting additional food items to complement the guest experience;
- Keeping all guest areas clean, sanitary, and tidy;
- Working to brand standards and delivering exceptional guest service.
To succeed in this role, you must have:
- The ability to speak clearly and listen attentively to guests and other team members;
- The ability to maintain a clean and smart appearance;
- A positive and enthusiastic approach to all tasks;
- Excellent communication skills to interact with guests and colleagues;
- The ability to follow instructions to achieve brand standards (The GDK way).
We offer a full career pathway and support for progression opportunities within our business. If you're passionate about delivering exceptional customer service and want to grow with a successful company, we'd love to hear from you.
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