Customer Service Graduate Trainee

22 hours ago


Derby, Derby, United Kingdom Bridgewater Resources UK Ltd Full time

**About Us:** Bridgewater Resources UK Ltd is a leading distribution business based in Castle Donington. We are seeking an ambitious and organized Graduate Customer Service Trainee to join our successful team.

We offer a unique opportunity to embark on a rotational graduate training programme, where you will learn about various areas of the business, including customer accounts, project work, stock control, and finance.

This role has been created due to the progression of previous graduate trainees. As a Graduate Customer Service Trainee, you will:

  • Receive in-house training and mentoring from an experienced manager
  • Handle customer service enquiries by email and telephone in a professional manner
  • Manage the customer care process and advise end-users on solutions
  • Book product installations and plan time scales and deliveries
  • Complete general administration duties and ad-hoc tasks
  • Have opportunities to progress in an area that suits your strengths, e.g., administration, sales, logistics
  • Work closely with management on different commercial projects

You will receive an estimated salary of **£25,000-£30,000 per annum**, plus an annual bonus. Our working hours are Monday-Friday, 8am-5pm.



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