Quality Assurance Business Partner

3 weeks ago


Luton, Luton, United Kingdom Helping Hands Full time

Helping Hands is one of the nation's leading home care providers and the only one to be endorsed as a Centre of Excellence by Skills for Care. We're now looking for a Quality Assurance Business Partner to play a key role in ensuring the success of our central region.

The Quality Assurance Business Partner will be a key member of the quality assurance team, acting as a point of contact for the wider business. This role is crucial in maintaining accurate files and ensuring we meet the standards set by CQC.

Main Responsibilities:

  • Provide expert guidance and direction to Area Care Managers in relation to quality and compliance
  • Identify areas of opportunity to improve the quality and compliance of the region and branches
  • Drive the Quality Agenda set by the Head of Quality across the region/area
  • Support Area Care Managers in completing internal quality assurance audits that improve the quality and compliance of every branch
  • Initiate, prioritise and manage a process with the Area Care Manager for reviewing branches that are underperforming in quality and compliance
  • Ensure 'Best Practice' is shared throughout the region to improve and exceed overall quality, compliance and service standards

About You:

To be successful in this role, you'll need to have previous experience of working in a quality or compliance role within the care sector. You'll also need to be self-motivated and passionate about person-centred care.

Benefits:

  • Career progression opportunities
  • Car allowance of £400 per month
  • 23 days annual leave, rising to 25 after 2 years of service
  • Blue Light Card offering discounts from businesses and services
  • Refer a friend scheme

Helping Hands is committed to promoting a diverse and inclusive workforce, believing this develops a comfortable working environment for all staff. All applications will be treated fairly in line with our Equality and Diversity Policy.



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