Quality Assurance Business Partner
3 weeks ago
Helping Hands is one of the nation's leading home care providers and the only one to be endorsed as a Centre of Excellence by Skills for Care. We're now looking for a Quality Assurance Business Partner to play a key role in ensuring the success of our central region.
The Quality Assurance Business Partner will be a key member of the quality assurance team, acting as a point of contact for the wider business. This role is crucial in maintaining accurate files and ensuring we meet the standards set by CQC.
Main Responsibilities:
- Provide expert guidance and direction to Area Care Managers in relation to quality and compliance
- Identify areas of opportunity to improve the quality and compliance of the region and branches
- Drive the Quality Agenda set by the Head of Quality across the region/area
- Support Area Care Managers in completing internal quality assurance audits that improve the quality and compliance of every branch
- Initiate, prioritise and manage a process with the Area Care Manager for reviewing branches that are underperforming in quality and compliance
- Ensure 'Best Practice' is shared throughout the region to improve and exceed overall quality, compliance and service standards
About You:
To be successful in this role, you'll need to have previous experience of working in a quality or compliance role within the care sector. You'll also need to be self-motivated and passionate about person-centred care.
Benefits:
- Career progression opportunities
- Car allowance of £400 per month
- 23 days annual leave, rising to 25 after 2 years of service
- Blue Light Card offering discounts from businesses and services
- Refer a friend scheme
Helping Hands is committed to promoting a diverse and inclusive workforce, believing this develops a comfortable working environment for all staff. All applications will be treated fairly in line with our Equality and Diversity Policy.
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