Room Refresh and Cleanliness Specialist

5 days ago


London, Greater London, United Kingdom The Ritz London Full time
Job Summary
We are seeking a highly skilled Room Refresh and Cleanliness Specialist to join our team at The Ritz London. This exciting opportunity involves providing exceptional guest experiences through meticulous room preparation, refreshing amenities, and ensuring immaculate public areas.

A successful candidate will have a proven track record of delivering high-quality results in a similar role, demonstrating excellent communication skills, and working effectively under pressure. As a key contributor to our 5-star hotel's success, you will be rewarded with a competitive salary, a range of benefits, and opportunities for career growth and development.

Key Responsibilities:
  • Maintain the highest standards of cleanliness and organization in guest rooms and public areas.
  • Provide exceptional turndown service, including linens removal and replacement, refreshing amenities, and replenishing supplies.
  • Work closely with the Floor Housekeeper to ensure seamless communication and problem-solving.
  • Demonstrate excellent customer service skills and fluency in English.

What We Offer:
A competitive salary, ranging from £28,000 - £35,000 per annum, depending on experience. A comprehensive benefits package, including instant reward and recognition schemes, generous holidays, and opportunities for learning and development.

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