Homeowner Portfolio Manager

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Travel Chapter Full time

About the Role

We are seeking a skilled Homeowner Account Manager to join our team at Travel Chapter. As a key member of our team, you will be responsible for managing a portfolio of 160-180 properties in your local region.

Key Responsibilities

  • Utilize data to set competitive prices and adjust them as needed to maximize bookings.
  • Recommend property upgrades, additions, and expanded target audiences to owners.
  • Identify and eliminate barriers to bookings, like competing listings or restrictive booking requirements.
  • Communicate effectively with owners, proactively address issues, and provide performance updates.
  • Review contracts to align with company standards and increase revenue.
  • Monitor and recommend improvements to property quality scores.
  • Identify opportunities to maximize additional revenue streams.

Requirements

  • Previous account management experience
  • Strong data analysis skills
  • Results-driven mindset
  • Excellent communication and influencing abilities
  • Customer-focused mentality
  • Proactive problem solver
  • Self-starter with top-notch time management

What We Offer

  • Eco-friendly company car
  • 25 days' paid holidays plus bank holidays
  • A dedicated day off for your birthday or your loved one's
  • £500 contribution towards a Travel Chapter cottage of your choice
  • A paid day to engage in charitable work
  • Friends and family discount scheme
  • Life assurance for peace of mind
  • Diverse social clubs, ranging from pet lovers to fitness enthusiasts
  • Exciting social events, including our renowned Christmas parties

Additional Information

We prioritize the wellbeing of our team. If you're excited about the role and possess most of the following qualifications, we encourage you to get in touch – you might be exactly who we're looking for.



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