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Security Officer

2 months ago


London, Greater London, United Kingdom OCS Group Full time
About the Role

The Security Officer will play a vital role in ensuring the safety and security of the UAL campus, providing a secure environment for staff, students, and visitors. This position requires a customer-focused approach, delivering exceptional service to all individuals on campus.

Key Responsibilities
  • Deliver day-to-day security operations, including static and patrol duties, to maintain a safe and secure environment.
  • Respond to incidents and emergencies, utilizing established procedures and protocols.
  • Monitor access and egress to all buildings, reporting breaches and ensuring the integrity of security systems.
  • Conduct regular patrols, identifying and reporting potential hazards and security risks.
  • Provide excellent customer service, engaging with staff, students, and visitors to ensure a positive experience.
  • Collaborate with the Security Management team to develop and implement security strategies and procedures.
  • Participate in training and development programs to enhance skills and knowledge in security and customer service.
Requirements
  • SIA Door Supervisor license
  • Experience in the security industry, with a focus on customer service and conflict resolution
  • Ability to work independently and as part of a team, with excellent communication and interpersonal skills
  • Good attention to detail and ability to maintain accurate records
  • Ability to exercise judgment and problem-solving skills, seeking advice when necessary
About OCS Group

OCS Group is a leading facilities management company, providing a range of services including security, cleaning, and technical services. With a turnover of £1.5bn and operations across the UK and Ireland, OCS Group supports local communities and delivers innovative services to the private and public sectors.