Retail Manager
1 month ago
We are seeking a highly motivated and customer-focused Store Leader to join our team at Foot Locker. As a Store Leader, you will be responsible for driving sales, delivering exceptional customer service, and leading a team of sales associates to achieve sales goals and provide an elevated customer experience.
Key Responsibilities
- Inspire and motivate your team to drive sales and deliver exceptional customer service
- Ensure high levels of customer satisfaction by being knowledgeable on all products offered and teaming up with co-workers to provide excellent sales service
- Deliver sales, customer experience, merchandising, visual, and operational expectations
- Maintain personal and productivity goals
- Uphold the quality and productivity of every aspect of your store
- Act as a partner between customers, sales associates, Assistant Manager and the Store Manager
- Ability to learn and share expertise of products and trends to fit customer's needs
- Maintains an awareness of all product knowledge, and current or upcoming product / trends
- Contributes to a positive and inclusive work environment
Requirements
- At least 1 year of retail experience
- Confident and comfortable engaging customers to deliver an elevated experience
- Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
- Initiates completion of tasks or activities without necessary supervision
- Flexible availability - including nights, weekends, and holidays
Benefits
- Competitive hourly rate
- 28 days holiday - plus an extra day per year for the first 5 years
- Associate discount of between 30 - 50%
- Hapi App - offering discounts & prize draws
- Employee Assistance Program - Retail Trust
- Company Sick Pay scheme
- Head Office Internships
- Striper Ambassador Programme
- Development Opportunities
Location
The Centre, Unit 97a
City
Livingston, West Lothian
Postal Code
EH54-6HR
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