Cloud Infrastructure Specialist
3 weeks ago
Maxwell Bond: A Prestigious IT Services Provider
We are seeking a highly skilled 3rd Line Infrastructure Engineer to join our team in Manchester. As a key member of our infrastructure team, you will be responsible for managing and triaging 3rd line incidents from customers on cloud/hybrid platforms.
This is an exciting opportunity to work with a growing business that offers strong progression opportunities into Cloud/Architecture. Your main responsibility will be to manage and resolve complex technical issues, working closely with our 2nd line team and customers to ensure seamless service delivery.
Key Responsibilities:
Manage 3rd line tickets/incidents
Release management
Escalation point for 2nd line
Understand and follow ITIL problem management framework
Technical Skills Required:
Azure
Citrix
Microsoft stack
Office 365
Intune
What We Offer:
Hybrid working arrangement: 3 days in the office and 2 days at home per week
Opportunities for career growth and professional development
A dynamic and supportive team environment
Apply Now:
If you are a motivated and experienced IT professional looking for a new challenge, please apply now. We look forward to hearing from you.
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