Service Operations Manager

4 weeks ago


Exeter, Devon, United Kingdom Rise Technical Recruitment Limited Full time
Job Overview

Rise Technical Recruitment Limited is seeking a skilled Service Controller to join our team. As a Service Controller, you will be responsible for managing the service operations of our clients, ensuring seamless delivery of services and maintaining high levels of customer satisfaction.

Key Responsibilities
  • Manage service operations, including scheduling, dispatching, and coordinating with clients and technicians.
  • Develop and implement service strategies to improve efficiency and customer satisfaction.
  • Collaborate with cross-functional teams to ensure effective communication and coordination.
  • Monitor and analyze service performance metrics to identify areas for improvement.
Requirements

To be successful in this role, you will need:

  • A strong background in service management, preferably in the plant, agricultural, or HGV industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.
What We Offer

We offer a competitive salary, full technical training, and a clear scope of progression. This is a depot-based role, commutable from Exeter, Tiverton, Axminster, Okehampton, and Torquay. If you are a motivated and organized individual with a passion for service management, we encourage you to apply.

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