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Field Service Engineer

2 months ago

Farnborough, Hampshire, United Kingdom Philips Full time
Job Title: Field Service Engineer

Philips is seeking a skilled Field Service Engineer to support the technical needs of our customers in Northern Ireland.

About the Role

This is a field-based position that requires the ability to work independently and as part of a team to install, maintain, and repair our advanced imaging equipment.

Key Responsibilities
  • Provide expert technical advice and solutions to customers and colleagues.
  • Offer field-based and remote technical support to customers and colleagues.
  • Carry out corrective, preventative, installation, and field change order activities on complex healthcare systems.
  • Determine the most cost-effective repair or solution to minimize customer downtime.
  • Participate in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support.
Requirements
  • HNC (NVQ Level 3/4) or Degree in Electro-engineering or equivalent.
  • Experienced logical problem solver with the ability to work independently.
  • Experienced in carrying out corrective and preventative works for Imaging Systems devices and equipment.
  • The ability to process knowledge across multi-modality and diverse product ranges.
  • Recognize new technologies and adapt to daily challenges.
  • Deliver high levels of customer service.
  • Competent in IT/Network diagnosis/system connectivity/Remote service.
About Philips

We are a health technology company committed to improving the lives of people around the world. Our purpose is to make a meaningful difference in the lives of our customers and employees.

We are looking for talented individuals who share our passion for innovation and customer satisfaction. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.