Insulation Operations Manager

4 weeks ago


Watford, Hertfordshire, United Kingdom Carbon Rewind Full time

At Carbon Rewind, we are committed to reducing heating bills and carbon emissions for homeowners and tenants through our national installation of energy efficiency measures.

We are seeking an experienced Insulation Manager to lead our insulation side of the business, supporting continued growth and ensuring high-quality, efficient delivery of all insulation works.

Key Responsibilities:

  • Lead the recruitment and retention of high-quality teams to deliver insulation works on site, including shortlisting, interviewing, onboarding, and ongoing management of new insulation installers, multitraders, and associated operatives.
  • Develop and implement technical standards (SOPs) for insulation works, ensuring consistency across all related works, and ensuring accurate and complete paperwork is uploaded in a timely manner.
  • Develop and deliver a robust training program for insulation operatives, including initial training, ongoing support, and toolbox talks as required.
  • Act as the main point of contact for technical support for all site operatives as needed.
  • Advise on ongoing capacity and identify requirements for field resources, coordinating with HR and operations teams to optimize resource efficiency.
  • Stay up-to-date with technical and regulatory developments relating to insulation works, building relationships with manufacturers, suppliers, and regulators.
  • Work closely with the HSEQ Manager to develop and implement an ongoing quality assurance program, including quality assurance inspections on site and ensuring outcomes are clearly reported and actioned.
  • Work closely with the accounts and compliance teams to oversee the payment process for all insulation operatives.
  • Work closely with operations and customer service staff in the office to address technical queries and liaise with customers as required.
  • Work closely with the design team to implement a consistent and robust design process for all insulation works.
  • Work closely with other members of the technical management team to ensure close coordination across disciplines.
  • Build and manage close relationships with system designers, regulators, and other trade bodies as required.
  • Work with the procurement team to optimize logistics, including stock levels, accurate selection and picking of installation materials, and coordinated delivery times.

What We Offer:

  • Competitive salary: £45,000 - £50,000 per annum
  • Company vehicle and fuel card
  • Profit-related bonus scheme (after 1 year's service)
  • Company events and on-site parking


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