Customer Service Technician

1 week ago


Fareham, Hampshire, United Kingdom Silver Lining Full time
Job Summary

We are seeking a dedicated Customer Service Technician to join our team at Silver Lining. As a critical member of our IT department, you will be responsible for providing top-notch technical support to our customers and employees.

The ideal candidate will have at least one year's previous experience in an IT support role, with intermediate knowledge of networking fundamentals, Office 365, laptop and desktop hardware, and Windows server operating systems. They will also possess excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment.

In terms of benefits, we offer on-site parking, a team building budget, annual leave, a pension scheme, and access to company events. We estimate the salary for this position to be around £32,000 - £42,000 per annum, depending on experience.

This is an excellent opportunity for someone looking to develop their skills and expertise in a fast-paced helpdesk environment.

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