Electronic Trading Support Specialist

4 weeks ago


London, Greater London, United Kingdom Itarle Full time

About the Role:

We are seeking a skilled Electronic Trading Support Specialist to join our team at Itarle. In this role, you will provide real-time support to our sell-side clients, including answering questions about algorithm behavior and performance, covering both European and US hours.

Key Responsibilities:

  • Troubleshoot FIX and connectivity problems
  • Evaluate and communicate the performance of algorithms to clients and identify new prospects
  • Communicate client feedback to the product team to help develop and improve our products

Requirements:

  • 1-3 years of experience in electronic trading coverage or support, including knowledge of algorithmic trading and transaction cost analysis (TCA)
  • Passion for electronic trading and a willingness to develop a deep knowledge of the marketplace and our product
  • Ability to build relationships with clients and team members to deliver outstanding customer service
  • Knowledge of FIX protocol and UNIX scripting
  • Fluent in both written and spoken English, with proficiency in one of the other EU languages a plus

What We Offer:

  • Financial backing for postgraduate education
  • Opportunity to travel and work abroad at global Itarle offices
  • Team nights out, company-paid dinner and taxi home


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