National Property Services Director

21 hours ago

London, Greater London, United Kingdom Add Property Full time
Job Description

We are seeking an experienced National Property Services Director to oversee the maintenance, regulatory compliance, and operational efficiency of building services across a varied national portfolio of residential properties.

This role focuses on ensuring that all properties meet relevant regulations and standards while maintaining excellent service for residents, stakeholders, and management teams. The successful candidate must be able to travel across the UK to manage multiple sites effectively.

  • Job Type: Full-time
  • Estimated Salary: £62,500 - £82,500 per year
  • Location: London (Remote working with travel)
Responsibilities:Building Services Management:
  • Oversight of the maintenance and operation of building systems, including HVAC, plumbing, electrical, fire safety, lifts, security, and other key services across a national portfolio.
  • Development and execution of planned preventative maintenance (PPM) schedules to keep systems in optimal condition, minimizing downtime and repair costs.
Compliance and Regulatory Oversight:
  • Ensure all properties adhere to UK regulations, covering areas such as health and safety, fire safety, environmental standards, and other statutory requirements related to residential buildings.
  • Conduct routine inspections, audits, and risk assessments to identify compliance issues and implement corrective actions.
  • Stay current with regulatory changes impacting residential property management and building services.
Health and Safety Management:
  • Create, implement, and review health and safety procedures across all sites to ensure the well-being of residents, staff, and visitors.
  • Provide training and advice on emergency protocols, fire safety measures, and the proper use of safety equipment for property managers and site teams.
  • Oversight of the health and safety strategy for each site, briefing directors on risks and mitigation strategies.
Maintenance and Repairs:
  • Management of reactive maintenance services to ensure timely and effective resolution of property issues and emergencies.
  • Coordination with contractors for repairs, refurbishments, and upgrades, minimizing disruption to residents.
Financial and Budget Management:
  • Preparation and management of budgets for building services, maintenance, and compliance activities, reporting regularly to management.
Vendor and Contractor Management:
  • Selection, appointment, and management of external contractors and service providers for maintenance, compliance, and repair work.
  • Ensuring contractors deliver high-quality service in line with agreed contracts and service level agreements (SLAs).
Documentation and Reporting:
  • Maintenance of detailed records of compliance certifications, maintenance schedules, risk assessments, and inspections.
  • Provision of regular reports to senior management on compliance, maintenance, and performance metrics.
Stakeholder and Resident Engagement:
  • Collaboration with relevant Directors, site teams, and stakeholders to ensure effective communication and resolution of issues.
  • Holding monthly meetings to discuss and address concerns related to building services and compliance.

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