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Client Services Director

2 months ago


Milton Keynes, Milton Keynes, United Kingdom PBR Executive Search Limited Full time

Job Summary:

We are seeking a highly skilled and experienced Client Services Director to join our team at PBR Executive Search Limited. As a key member of our organization, you will be responsible for managing client relationships and delivering exceptional client service.

Key Responsibilities:

  • Client Relationship Management: Develop and maintain strong relationships with existing clients, identifying opportunities to increase portfolio sizes and drive business growth.
  • Portfolio Management: Oversee the financial management of client portfolios, including driving monthly billing targets, monitoring and improving recoveries, and forecasting.
  • Team Development: Coach and develop senior and executive accountants within the team, identifying training and development needs and ensuring these are facilitated.
  • Software Implementation: Promote, coach, and assist with the implementation and development of our bespoke software, ForSite, across our internal team and all clients.
  • Industry Knowledge: Stay up-to-date with sector technical updates and share knowledge with the team.

Requirements:

  • Qualifications: AAT qualified or part ACCA/ACA qualified.
  • Accounting Background: Solid accounting background with experience in accountancy practice.
  • Communication Skills: Strong communication and interpersonal skills.
  • Organizational Skills: Organized and methodical approach.
  • Additional Skills: Knowledge of service charge accounting is an advantage.