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Client Services Director
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Client Services Director to join our team at PBR Executive Search Limited. As a key member of our organization, you will be responsible for managing client relationships and delivering exceptional client service.
Key Responsibilities:
- Client Relationship Management: Develop and maintain strong relationships with existing clients, identifying opportunities to increase portfolio sizes and drive business growth.
- Portfolio Management: Oversee the financial management of client portfolios, including driving monthly billing targets, monitoring and improving recoveries, and forecasting.
- Team Development: Coach and develop senior and executive accountants within the team, identifying training and development needs and ensuring these are facilitated.
- Software Implementation: Promote, coach, and assist with the implementation and development of our bespoke software, ForSite, across our internal team and all clients.
- Industry Knowledge: Stay up-to-date with sector technical updates and share knowledge with the team.
Requirements:
- Qualifications: AAT qualified or part ACCA/ACA qualified.
- Accounting Background: Solid accounting background with experience in accountancy practice.
- Communication Skills: Strong communication and interpersonal skills.
- Organizational Skills: Organized and methodical approach.
- Additional Skills: Knowledge of service charge accounting is an advantage.