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Sales Executive
2 months ago
Job Summary:
We are seeking a highly skilled Sales Executive to drive business growth and deliver exceptional customer experiences in the Customer Experience Solutions industry. The ideal candidate will possess a strong background in sales, excellent communication skills, and a passion for understanding client needs and delivering tailored solutions.
Key Responsibilities:
Prospecting and Lead Generation: Identify and engage with potential clients through various channels, including cold calling, networking events, and referrals, to build strong relationships and drive revenue growth.
Consultative Selling: Develop a deep understanding of client needs and present customized solutions that align with their business objectives, leveraging expertise in CX solutions from OEM brands.
Relationship Building: Foster and maintain strong relationships with clients by providing exceptional customer service, addressing concerns, and delivering value-added solutions.
Negotiation: Negotiate terms, pricing, and contracts to secure profitable deals for both the company and the client, while ensuring customer satisfaction.
Account Management: Manage existing client accounts, identifying opportunities for upselling or cross-selling additional products or services, and ensuring customer satisfaction.
Market Research: Stay informed about industry trends, competitor activities, and market conditions to identify new sales opportunities and drive business growth.
Sales Strategy Development: Collaborate with sales managers to develop effective sales strategies, set targets, and achieve revenue goals, while staying aligned with company objectives.
Performance Tracking: Monitor sales metrics, track progress against targets, and generate reports to evaluate performance and identify areas for improvement.
Key Skills and Experience:
Proven experience as a Sales Executive or in a similar role, with a strong understanding of CX solutions from OEM brands, excellent communication and negotiation skills, and a customer-focused approach.
Knowledge of the UK market and business landscape, with a Bachelor's degree in Business, Marketing, or a related field, is highly desirable.
