Telecoms Network Specialist
1 month ago
Magdalene Limited, a leading telecom services supplier in the UK and Ireland, offers a comprehensive end-to-end service. Our specialist services cater to clients across various sectors, including fixed, mobile, and utilities infrastructure networks.
Job Description: Telecoms Network SpecialistWe are seeking a skilled Telecoms Network Specialist to join our team. As a key customer-facing role, this position involves providing professional expertise on the day-to-day management of the SPEN strategic network and handover of services from Provide to Assure.
Responsibilities:- Network Monitoring: Deliver proactive network monitoring and implement corrective action to ensure optimal network performance.
- Remote Support: Provide remote support to Field Engineers working on faults.
- Incident Management: Prioritise network alarms and incidents to fulfill KPI/SLA commitments.
- Reporting and Analysis: Complete network reports and analysis when required.
- Improvement Initiatives: Help drive improvement initiatives to conclusion within agreed timescales.
- Capable of working to 2nd/3rd line support level in PDH, SDH & IP environments.
- Structured approach to delivery governance on complex networks.
- Understanding of network management and the use of Network Management Platform tools.
- PC literate and competent with Word, Excel, Visio, and MS Project.
- Planning and managing risk in a support environment.
- 25 days annual leave plus bank holidays.
- 4% matched pension scheme.
- 2 x salary life assurance.
- Access to staff discount portal.
- Health Cash Plan.
- Cycle to Work scheme.
- Employee assistance programme.
- Recruitment referral scheme.
- Enhanced Family Leave.
We are an inclusive employer, welcoming applications from individuals with disabilities or long-term health conditions. We also welcome applications from Reservists, Cadet Forces Adult Volunteers, ex-forces personnel, and military spouses/partners.
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