Appointment of a Non-Lawyer Member to the Scottish Legal Complaints Commission Board
3 weeks ago
Overview
The Scottish Legal Complaints Commission (SLCC) is an independent statutory body providing a single point of contact for all complaints against legal practitioners operating in Scotland.
We are a small public sector organisation which means members can have a real impact on our work, approach and the experience of those we serve, and we are very suitable for those looking for a first remunerated non-executive appointment.
Our functions are tightly defined by statute and fall into three groups:
- Complaints: We help hundreds of members of the public each year with concerns about legal services, working with legal services providers to resolve these, or formally adjudicating on an outcome and awarding redress where appropriate.
- Oversight and improvement: We also have a wider role in overseeing other elements of regulation in the sector (led by the traditional professional bodies) and in issuing guidance.
- Consumer voice: Finally, we support a statutory Consumer Panel which helps inform complaints handling and regulation.
Members play an essential dual role at the SLCC. In addition to forming the Board of the SLCC, they also make important decisions on individual complaints. Members can be involved at the start when considering if a complaint is one the SLCC can accept (this work is done by a single member acting alone, and at a time of your choosing). They are also involved at the end of the process when they make determinations to uphold, uphold in part or not uphold complaints (some of this work is done remotely at a time of your choosing within a given window, some will involve scheduled meetings or video conference calls). It is essential that members applying for the role have time available to undertake the adjudicative work (see information pack for more details).
Legal Member
Remuneration and time commitment
Remuneration is £223 per day for a time commitment of no more than 18 days per annum. Expenses incurred as a result of carrying out the duties of the appointment, including reasonable travel and subsistence costs and dependant carer and childcare expenses, will be reimbursed.
Appointments are non-pensionable.
Skills/Experience Required
Scottish Ministers welcome applications from people from a wide range of backgrounds who have the following skills/knowledge/experience:
The successful applicant must be able to demonstrate evidence of all of the following essential criteria:
- Experience of change delivery
- Demonstrable understanding of the importance to an organisation of effective communication
- Experience in, and knowledge of, working with vulnerable people
- Appreciate the role of a Board in ensuring effective governance and the ability to work constructively as part of a team
- Ability to analyse large volumes of complex information to reach decisions
Application Instructions
- Download the applicants pack
- Click on the blue button at the top right hand of this advert that says 'apply for this job online'.
- Complete the information required on the website, this includes: contact details, monitoring information and a declaration of interests.
- Download and complete this application form (word document)
- Return the completed application form to:
- Guidance to support applicants is here:
This appointment is regulated by the Ethical Standards Commissioner
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Edinburgh, Edinburgh, United Kingdom The Scottish Government Full timeJob Title: Appointment of a Non-Lawyer Member to the Board of the Scottish Legal Complaints CommissionThe Scottish Government is seeking a highly skilled and experienced individual to join the Board of the Scottish Legal Complaints Commission (SLCC) as a Non-Lawyer Member.About the RoleThe SLCC is an independent statutory body responsible for handling...
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Edinburgh, Edinburgh, United Kingdom The Scottish Government Full timeJob Title: Appointment of a Non-Lawyer Member to the Board of the Scottish Legal Complaints CommissionThe Scottish Government is seeking a highly skilled and experienced individual to join the Board of the Scottish Legal Complaints Commission (SLCC) as a Non-Lawyer Member.About the RoleThe SLCC is an independent statutory body responsible for handling...
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Edinburgh, Edinburgh, United Kingdom The Scottish Government Full timeOverviewThe Scottish Legal Complaints Commission (SLCC) is an independent statutory body providing a single point of contact for all complaints against legal practitioners operating in Scotland.We are a small public sector organisation which means members can have a real impact on our work, approach and the experience of those we serve, and we are very...
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Edinburgh, Edinburgh, United Kingdom The Scottish Government Full timeOverviewThe Scottish Legal Complaints Commission (SLCC) is an independent statutory body providing a single point of contact for all complaints against legal practitioners operating in Scotland.We are a small public sector organisation which means members can have a real impact on our work, approach and the experience of those we serve, and we are very...
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