Operations Planning Specialist

2 weeks ago


Leicester, Leicester, United Kingdom Longreach Recruitment Full time

Job Title:

Forecasting & Planning Analyst

 

Company Overview:

We are a leading recruitment agency, Longreach Recruitment, with expertise in Resource Planning & Workforce Management, Analytics, and Customer Contact Technologies.

 

Key Responsibilities:

  • Develop short to mid-term forecasts and capacity plans using Excel (Erlang) models.
  • Track 'variance' to understand performance differences between actual and expected results.
  • Provide detailed insights into propensity to contact, customer drivers, seasonality, and contact analysis.
  • Mentor junior members of the Resource Planning team and support end-to-end planning activities.
  • Collaborate on budgeting and future demand planning processes with commercial awareness.


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