Care and Support Professional

7 days ago

Cardiff, Cardiff, United Kingdom Llamau Limited Full time

Role Overview:

We are seeking a highly motivated and compassionate Care and Support Professional to join our team at Llamau Limited. As a key worker, you will be responsible for managing a caseload of clients across the area, working autonomously and proactively to achieve positive outcomes and goals outlined by individuals.

Key Responsibilities:

  • Develop and implement personalized support plans to meet the unique needs of each client
  • Work collaboratively with local agencies, such as the local authority, charities, and education providers, to promote services and achieve positive outcomes
  • Provide on-call support and advice to colleagues, including telephone and in-person support, and participate in the first-tier on-call rota
  • Manage your own schedule and work from home, the office, and out in the community, using a creative approach tailored to each person's needs

Requirements:

  • Ability to engage and build strong relationships with people from diverse backgrounds
  • Non-judgmental mindset and understanding of the impacts of homelessness, substance misuse, family breakdown, domestic abuse, and trauma
  • Forward-thinking and resilient attitude to overcome barriers and setbacks
  • Strong character who can remain calm and collected in challenging situations
  • Experience in support work or housing, with an understanding of housing options, housing law, and basic benefits
  • Full UK driving license and access to a car

What We Offer:

  • Competitive salary and additional payment for on-call duties
  • Relief pay per hour and sleepover rates
  • Opportunities for professional development and growth
  • A supportive and inclusive work environment

About Us:

Llamau Limited is committed to supporting and promoting equality and diversity across the whole organization. We aim to establish an inclusive environment where every colleague feels safe and able to be themselves at work.

Location: Cardiff, permanent

Hours: 35 hours per week, plus on-call rota

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