Clinical Data Solution Expert

3 days ago

London, Greater London, United Kingdom Veeva Systems, Inc. Full time
Role Overview

The Veeva Systems, Inc. is seeking a highly skilled Clinical Data Solution Expert to join our team in the role of Services Engagement and Experience Manager.

This critical position plays a pivotal role in ensuring successful customer engagements during the scoping and planning phase, establishing the right strategy for implementation success.

As a key member of the sales cycle, the Clinical Data Solution Expert will act as a solution expert, working closely with the Veeva Sales, Strategy, and Services Teams to provide implementation proposals and establish confidence with prospects in our ability to deliver.

Responsibilities
  • Align closely with services and sales teams to provide implementation proposals and establish confidence with prospects in our ability to deliver.
  • Set client and internal stakeholder expectations correctly with a focus on long-term success.
  • Provide awareness and alignment with the partner ecosystem.
  • Position support, training, and other solutions that may be needed for a successful customer experience.
Requirements
  • 5+ years experience in delivering consulting services or involvement in selling services for Clinical Data Applications with a proven track record.
  • Minimum of 2 years of experience scoping/defining project plans, resource models, and negotiation of Statements of Work for software implementation projects.
  • Understanding of the data capture for the clinical trials domain, including how EDC works with IVRS, safety systems, CTMS and downstream databases, and eCOA.
  • Familiarity in working with the Life Sciences Industry.
  • Ability to engage audiences of varying perception levels, including working with executive leadership.
  • Strong negotiation skills.
  • Collaborative and consultative work style.
  • Works well under pressure and with short or competing timelines.
  • Ability to travel.

Estimated salary: £80,000 - £110,000 per annum (dependent on location and experience).

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

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