Business Operations Specialist

2 days ago


Lowestoft, Suffolk, United Kingdom Hales Group Full time
About the Role

Hales Group is seeking a skilled Business Support Officer to join their team on a temporary basis for up to 5 months. This role involves supporting the Project Team in planning, informing, and delivering transformation projects as a result of service evolution and development.

Key Responsibilities:

  • To gather data sources, compile information, and provide reports to support project bids.
  • To optimize system potential for all IT systems used by the team to deliver digital enhancements.
  • To prepare project plans, monitor delivery, identify exception issues, liaise with partners, and run project board meetings to ensure smooth project execution.
  • To provide management, financial, and performance information to the senior team as required.
  • To access and process data sources to produce clear, concise reports and process diagrams to define and streamline delivery.
  • To create and update project plans to facilitate project delivery.
  • To organize and record project meetings to facilitate communication and project delivery.
  • To conduct customer satisfaction reviews of projects.
  • To serve as the primary point of contact for internal and external staff.
  • To deliver prompt and accurate financial support in raising orders and authorizing payment of invoices.
  • To monitor and prepare updates for the website and other communications channels.
Requirements
  • Experience in producing reports and analyzing data to effect change.
  • Knowledge of office systems, and ideally financial accounting systems.
  • Ability to analyze and solve problems.
  • Excellent organizational skills and ability to organize data and information.
  • The ability to assess problems, identify solutions, and sensitively communicate options to colleagues and contractors.
Estimated Salary Range: £30,000 - £45,000 per annum

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