Electrical Field Service Engineer

4 weeks ago

Crawley, West Sussex, United Kingdom Mansell Recruitment Group Full time

{"h3": "Job Summary
", "p": "We are seeking an experienced Electrical Field Service Engineer to join our team at Mansell Recruitment Group. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.
", "ul": [{"li": "Electrical or Electronic Engineering qualification (City & Guilds Level 1&2&3 or HNC/HND or NVQ)"}, {"li": "Previous experience of Electrical fault finding (on site or over the phone)"}, {"li": "Good customer service communication skills (both written and verbal)"}, {"li": "Meticulous, accurate and confident (with the ability to close out)"}, {"li": "Computer literate (Word, Excel - basic level as a minimum)"}, {"li": "Fluent Spanish speaker (ideally)"}], "h3": "Key Responsibilities
", "p": "The successful candidate will be responsible for:
", "ul": [{"li": "Providing technical support to customers via telephone, email or other technology"}, {"li": "Advanced remote fault finding using our specialist Remote Monitoring tool"}, {"li": "Electrical fault diagnosis, reading electrical related drawings, wiring diagrams, circuit diagrams"}, {"li": "Mechanical fault diagnosis, reading 2D and 3D mechanical drawings understanding measurements and tolerances"}, {"li": "Software - Understanding different types of HMI, being able to communicate with others to operate from afar"}, {"li": "Spare parts administration, identifying parts required, producing quotations, and converting quotes into orders"}, {"li": "Planning Service Technicians visits, organising and booking travel arrangements, hotels etc."}, {"li": "Briefing Service Technicians prior to scheduled work, liaising with them on site regarding faults, installations and service visits"}, {"li": "Collection of commissioning information and release codes, updating the database accordingly"}, {"li": "Visiting customer sites both in UK and overseas (sometimes at short notice) when required"}, {"li": "Using your foreign language capability to speak to relevant customers (if applicable)"}], "h3": "What We Offer
", "p": "We offer a competitive remuneration package, including:
", "ul": [{"li": "Salary: Basic annual salary \u00a342,000 - \u00a344,000"}, {"li": "Minimum hours of work: 08:45 \u2013 17:15 Monday \u2013 Friday."}, {"li": "Pension upon joining the company (5%)"}, {"li": "Life assurance, after qualifying probationary period (6 months)"}, {"li": "Out of pocket expenses reimbursed."}, {"li": "Private healthcare and increased pension contributions (8%) after further qualifying period (2-3 years)"}, {"li": "33 days holiday, including UK Bank holidays."}, {"li": "After long service holiday increases further."}], "p": "If you are a motivated and experienced Electrical Field Service Engineer looking for a new challenge, please apply today"}

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