Customer Service Manager
5 days ago
We are seeking a highly skilled Customer Service Manager to join our team at Path Recruitment. As a key member of our team, you will be responsible for managing a small team of hire controllers, overseeing equipment sales and hires, and ensuring seamless customer service.
Key Responsibilities:
- Manage a team of hire controllers to ensure efficient equipment sales and hires
- Oversee customer site enquiries and emails, arranging on and off hire of machinery
- Cover for the manager and senior team to ensure all tasks and functions run smoothly
- Chase up quotes and enquiries to maximize business opportunities
Requirements:
- Previous experience as an Office Manager, Office Supervisor, or similar role
- Knowledge of the hire industry, including heavy plant, accommodation hire, and vehicle hire
- Strong communication and leadership skills
What We Offer:
- A friendly working environment with no weekend work
- Salary up to £34k DOE
- Bonus Scheme
- Friendly working environment
- Up to 25 days holiday + bank holidays
- Pension Scheme
- Career progression
- Healthcare Scheme
About Us:
Path Recruitment is a leading recruitment agency specializing in the hire industry. We are committed to providing exceptional customer service and supporting our clients in finding the best talent for their businesses.
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