Customer Service Manager

5 days ago


Northampton, Northamptonshire, United Kingdom Path Recruitment Full time
Customer Service Manager Opportunity

We are seeking a highly skilled Customer Service Manager to join our team at Path Recruitment. As a key member of our team, you will be responsible for managing a small team of hire controllers, overseeing equipment sales and hires, and ensuring seamless customer service.

Key Responsibilities:

  • Manage a team of hire controllers to ensure efficient equipment sales and hires
  • Oversee customer site enquiries and emails, arranging on and off hire of machinery
  • Cover for the manager and senior team to ensure all tasks and functions run smoothly
  • Chase up quotes and enquiries to maximize business opportunities

Requirements:

  • Previous experience as an Office Manager, Office Supervisor, or similar role
  • Knowledge of the hire industry, including heavy plant, accommodation hire, and vehicle hire
  • Strong communication and leadership skills

What We Offer:

  • A friendly working environment with no weekend work
  • Salary up to £34k DOE
  • Bonus Scheme
  • Friendly working environment
  • Up to 25 days holiday + bank holidays
  • Pension Scheme
  • Career progression
  • Healthcare Scheme

About Us:

Path Recruitment is a leading recruitment agency specializing in the hire industry. We are committed to providing exceptional customer service and supporting our clients in finding the best talent for their businesses.



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