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Field Service Technician

2 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom Kenton Black Ltd Full time

About the Role:

Kenton Black Ltd is seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our clients across the UK.

Key Responsibilities:

  • Perform preventative maintenance and commissioning work to ensure optimal equipment performance
  • Prepare and submit weekly reports, timesheets, and other documentation as required
  • Provide after-sales technical and commercial support to clients
  • Develop strong relationships with clients by delivering high-quality service and support
  • Conduct upgrades and refurbishments to existing equipment
  • Collaborate with the team to identify and implement process improvements
  • Respond to breakdowns and troubleshoot issues to minimize downtime

Requirements:

  • Hold a qualification or equivalent in Mechanical or Chemical Engineering or a related field
  • Have experience and knowledge of water treatment, although this is not essential
  • Possess a full UK driving license
  • Be passionate about delivering exceptional customer service
  • Be able to handle challenging conversations with clients and find effective solutions

What We Offer:

Kenton Black Ltd offers a competitive salary, 25 days annual leave, and a comprehensive pension scheme. As a Field Service Engineer, you will have the opportunity to work with a rapidly growing global water technology company and contribute to the success of our team.