Travel Money Advisor

4 weeks ago

Braintree, Essex, United Kingdom Travelex Full time
Job Title: Travel Money Advisor

Are you passionate about helping customers navigate the world of international money? Do you have a keen eye for detail and a knack for building relationships? We're looking for a Travel Money Advisor to join our team at Travelex, where you'll play a vital role in providing exceptional customer service and helping our customers achieve their travel goals.

Key Responsibilities:
  • Nurture and form relationships with customers to understand their travel and currency needs
  • Provide expert advice on Travelex products and services, ensuring customers receive the best possible experience
  • Process foreign exchange transactions accurately and efficiently, utilizing your attention to detail and technical skills
  • Deliver on key performance goals, both procedurally and operationally, to drive business success
  • Implement best practice legal and regulatory standards, adhering to Travelex compliance procedures
Requirements:
  • Numerical proficiency, with a strong grasp of numbers and attention to detail
  • IT proficiency, with experience using computers and in-house till systems
  • Excellent communication and interpersonal skills, with a passion for building relationships and providing exceptional customer service
  • Desire to succeed, with a drive to make a difference and deliver exceptional results
About Travelex:

We're one of the market leading specialist providers of foreign exchange, with a network of foreign exchange stores and a trusted brand in international money. Our mission is to simplify our customers' access to international money, however and whenever. We're committed to providing exceptional customer service and helping our customers achieve their travel goals.

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