Business Operations Specialist
7 days ago
Job Description
">- The estimated salary for this role is £25,000 - £35,000 per annum.
- This position will support the back-office sales function by managing tenders, quotes, and administrative tasks. The successful candidate will ensure that all sales processes follow internal procedures, provide assistance to field sales, and maintain high customer service standards.
- This role requires strong organizational and communication skills, with the ability to work effectively in a team environment. The ideal candidate will have excellent attention to detail, be highly organized, and possess excellent time management skills.
Responsibilities:
">- Maintain and improve internal documentation processes.
- Compile and update reports/schedules using software such as Microsoft Office, sharing information with colleagues as needed.
- Liaise with production to ensure accurate internal and external planning data and effective communication.
- Take ownership of the Internal Commercial Sales Process.
- Accurately and effectively enter information into the CRM system.
Requirements:
">- Establish and uphold excellent customer relations professionally and efficiently.
- Resolve Field Sales and Customer inquiries regarding project/quotation status and provide accurate feedback.
- Maintain high standards of customer service skills and computer literacy.
Additional Information:
">- Follow oral and written instructions on assigned tasks.
- Participate in the planning and coordination of new products from supplier to end user.
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