Restaurant Operations Director
23 hours ago
Role Overview
KAT Recruitment is seeking a Restaurant Manager to join our client's team. This is an exciting opportunity for a hospitality professional to take on a challenging role and make a real impact.
About the Role
The successful candidate will be responsible for overseeing the fast-paced restaurant operation, leading an engaged team, and delivering exceptional customer experiences. They will work closely with the central support teams to maintain smooth operations and provide feedback to improve the business.
Key Responsibilities
- Restaurant Management: Oversee the kitchen and front-of-house operations, ensuring high standards are met and commercial targets are achieved.
- Team Leadership: Lead and motivate a team of professionals, focusing on delivering great customer experiences and making it work for customers.
- Stock Management: Effectively manage stock levels to minimize wastage and ensure the kitchen has everything needed to deliver to customers.
- Events and Promotions: Support the delivery of in-store events, such as Breakfast with Santa and Afternoon Teas.
- Communication: Communicate effectively with central support teams to maintain smooth operations and provide feedback for improvement.
- Centre Management: Work with the Centre Management team to deliver a safe working environment, commercially successful store, and great place to work for colleagues.
Requirements
- Hospitality Experience: Bring a passion for hospitality with proven experience in restaurant management.
- Commercial Awareness: Have commercial awareness and understanding of budgets, profitability from driving sales, and improved ways of working.
- Training and Development: Identify training needs and effectively coach and train all levels to deliver first-class customer experiences and safe centre environments.
Benefits
- Generous Annual Leave Entitlement: Use holidays when you want with limited statutory days off required.
- Uncapped Discounts: Treat yourself with generous uncapped discounts across stores, restaurants, and food halls.
- Wagestream: Access your earnings ahead of payday, save for the future, and receive financial advice.
- Retail Trust: Seek confidential support, access a virtual GP, free counselling service, and discounted retail rewards.
Estimated Salary: £45,000 - £55,000 per annum, depending on experience.
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