Service Advisor

4 weeks ago


Chippenham, Wiltshire, United Kingdom Thrive group Full time
Service Advisor Job Description

Thrive Group is seeking a skilled Service Advisor to join our team on a permanent basis. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Conduct vehicle inspections and provide detailed reports to customers.
  • Explain recommended repairs and services to customers.
  • Provide accurate estimates for repairs and services.
  • Schedule appointments and manage the service department's calendar.
  • Coordinate with technicians to ensure timely completion of repairs.
Requirements:
  • Previous experience as a service advisor or in a similar customer service role is preferred.
  • Strong communication and interpersonal skills.
  • Knowledge of automotive systems and repairs is a plus.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Proficient computer skills for data entry and record keeping.
What We Offer:
  • A competitive salary of up to £32,000 per annum DOE.
  • Generous holiday allowance.
  • Health and Wellbeing support service.
  • Team Member Discounts and incentives.
  • Free onsite Parking.
  • Excellent training and development from Manufacturer and our group staff.

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.


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