Customer Service Associate

1 week ago


Altrincham, Trafford, United Kingdom Dunelm Full time

Company Overview:

Dunelm is a leading home furnishings retailer that prides itself on providing excellent customer service. Our stores are the heart of our business, and we rely on our Sales Assistants to deliver exceptional experiences for our customers.

Salary:

We offer a competitive hourly rate of £6.72 - £11.44 per hour, depending on age and experience. For 16-17 year olds, the starting salary is £6.72 - £7.10 per hour, while 18+ year olds can earn up to £11.44- £11.55 per hour.

Job Description:

As a Sales Assistant at Dunelm, you will be responsible for providing outstanding customer service, answering queries, and helping customers find the perfect products. You will also play a key role in maintaining store standards, including visual merchandising and stock management.

Required Skills and Qualifications:

To succeed in this role, you will need to be fully flexible over the course of the week, with at least one evening and a Saturday or Sunday shift. You should be comfortable working in a fast-paced environment and have excellent communication skills. A basic understanding of home furnishings would be beneficial but not essential.

Benefits:

As a valued member of our team, you will enjoy a range of benefits, including competitive pay, opportunities for career development, and a supportive work environment. We are committed to creating a workplace where everyone feels welcome and valued.

Others:

We value diversity and inclusivity and are an equal opportunities employer. If you share our values and are passionate about delivering exceptional customer service, we would love to hear from you.



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