Optical Practice Manager Position for Experienced Leader

5 days ago


London, Greater London, United Kingdom M&S Opticians Full time

Are you a driven and organized professional seeking a challenging role in the optical industry? M&S Opticians is looking for an experienced Store Manager to lead our team and deliver exceptional patient care.

About the Role:

We are committed to providing a complete eye and hearing care service, and as a Store Manager, you will play a pivotal role in ensuring the smooth operation of our Optical and Hearing Practice. Your primary responsibilities will include leading a team of optometrists, hearing aid audiologists, and optical assistants to maintain the highest standards of patient care and service delivery.

Your Key Responsibilities:

  • Lead and manage a diverse team to achieve outstanding patient care and service delivery
  • Ensure an exceptional customer journey by maintaining a welcoming and professional atmosphere
  • Pull the right levers to drive your store's KPIs and ensure profitability
  • Develop and execute business strategies to expand the practice's patient base and market presence

Requirements and Qualifications:

  • Proven experience in a managerial role within an optical or healthcare setting (required)
  • Strong leadership and team management skills with the ability to inspire and motivate a team
  • Excellent communication and interpersonal skills to interact effectively with patients and staff
  • Solid understanding of practice operations, industry regulations, and business development

Benefits Package:

  • Competitive salary (£55,000 - £65,000 per annum)
  • Company pension scheme
  • Employee discount schemes
  • Canteen facilities

Working Environment:

  • Full-time position
  • Experience: 1 year in optical management required
  • Work authorisation: United Kingdom required
  • Work Location: In-person working

Reference ID: SM-Torbay



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