Business Operations Specialist

1 week ago

City of London, Greater London, United Kingdom DBS Bank Full time

The estimated salary for this position is SGD 80,000 - SGD 110,000 per annum.

About the Role

We are seeking a highly motivated and skilled Business Management & Support Associate to join our Institutional Banking Group (IBG) at DBS Bank. As a key member of our team, you will play a crucial role in supporting the strategic objectives of the business line and driving operational efficiency.

Key Responsibilities:
  • Business Performance Monitoring & Analysis:
    • Track and analyse key performance metrics for the IBG division, including client acquisition, portfolio performance, and revenue generation.
    • Assist in preparing and presenting regular reports on business performance, market trends, and competitor analysis.
    • Support business leaders in making data driven decisions by providing insights into financial performance and operational efficiencies.
  • Project Management:
    • Lead and assist in key projects that align with business strategy such as process improvements, product launches, and technology upgrades.
    • Coordinate with cross-functional teams including Risk, Compliance, Operations, and IT to ensure new project approvals and other ad hoc projects are delivered on time and within scope.
    • Monitor project milestones and help resolve issues that may impact delivery or performance.
  • Process Improvement & Efficiency:
    • Identify opportunities to improve workflows, streamline processes, and enhance client experience within the IBG business line.
    • Work closely with the regional IBG teams at Head Office and other countries to implement process improvements and automation solutions.
    • Document standard operation procedures (SOPs) and help to drive consistency across the business.
  • Stakeholder Communication & Relationship Management:
    • Serve as a liaison between the IBG business line and other departments, ensuring smooth communication and collaboration across teams.
    • Prepare presentations, executive summaries, and reports for senior leadership, stakeholders, and external partners.
    • Manage business management related enquiries and ensure alignment of goals across internal teams.
  • Risk Management & Compliance Support:
    • Support the IBG team in ensuring adherence to all regulatory and compliance requirements including risk assessments, internal audits, and regulatory reporting.
    • Collaborate with compliance and legal teams to identify and mitigate potential risks associated with business activities and initiatives.
  • FATCA/CRS Reporting:
    • Act as the FATCA/CRS champion and manage the FATCA/CRS reporting of IBG.
  • Credit Support & Administrative Function:
    • Act as the backup officer for the Credit Support and Administrative Function.
Essential Skills and Requirements:
  • At least 5 years of experience in business management/project management, ideally within a banking, financial services, or corporate environment.
  • Good knowledge in corporate banking including AML/CFT and trade finance.
  • Strong analytical skills with experience in data analysis, and business performance metrics.
  • Ability to manage multiple priorities and meet deadlines.
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
  • Solid project management skills.
  • Excellent communication skills, both written and verbal, with the ability to interact effectively at all levels.
About DBS Bank

DBS Bank is one of the largest banks in Southeast Asia, offering a comprehensive range of financial products and services to individuals, businesses, and institutions.

Our bank values innovation, sustainability, and customer-centricity, and we strive to create value for our customers and communities.

Why Join Us

As a Business Management & Support Associate at DBS Bank, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional results.

You will be part of a dynamic and inclusive culture that promotes growth, development, and recognition.

With access to world-class training and resources, you will have the opportunity to develop your skills and expertise and take on new challenges and responsibilities.

We offer a competitive salary and benefits package, including medical insurance, retirement plans, and paid leave.

In addition, we provide opportunities for professional growth and development through various training programs and mentorship initiatives.

If you are a motivated and experienced professional looking for a new challenge, please submit your application today

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