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Branch Manager

2 months ago

Inverness, Highland, United Kingdom GAP Ltd Full time

About the Role

GAP Ltd is seeking a dedicated and experienced Branch Manager to lead our Inverness branch and drive business growth. As a leading provider of low-maintenance building plastics, we specialize in supplying trade-quality products to the building industry and domestic customers.

Key Responsibilities

  • Oversee the day-to-day operations of the Inverness branch, ensuring the smooth running of all departments and providing guidance and support to your team.
  • Develop and maintain relationships with customers, identifying their needs and consistently delivering exceptional customer service.
  • Manage and motivate a team of depot operatives, providing guidance, training, and ongoing support to achieve individual and team sales targets.
  • Monitor sales performance, analyze market trends, and implement strategies to drive sales growth and increase market share.
  • Monitor inventory levels and collaborate with manufacturing and distribution to ensure adequate stock availability and timely order fulfillment.
  • Ensure compliance with health and safety regulations, company policies, and industry standards.
  • Collaborate with the senior management team to develop and implement business strategies, goals, and objectives.

Requirements

  • Proven experience in a similar role, preferably within the building merchant, building plastics or construction industry.
  • A valid driver's license.
  • Strong leadership skills with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills with the ability to build and maintain relationships with trade customers.
  • Strong understanding of sales strategies and techniques.
  • Exceptional customer service skills with a focus on building long-term customer relationships.
  • Knowledge of building plastics and related products.
  • Proficient in Microsoft Office Suite and other relevant software applications.
  • Ability to work independently, effectively prioritize tasks, and meet deadlines.
  • Positive attitude and a proactive approach to work.
  • Familiarity with health and safety regulations and compliance.