Eye Care Support Specialist

15 hours ago


Brighton, Brighton and Hove, United Kingdom The Boots Company PLC Full time
Job Overview

This Optical Sales Professional role at The Boots Company PLC entails working directly with customers, advising them on products to improve their eye health. The successful candidate will possess excellent communication skills and a genuine interest in delivering top-notch customer service.

Main Responsibilities:
  1. Conduct pre-examination checks
  2. Process and manage orders for eyewear
  3. Train customers on proper contact lens use
  4. Assist with product repairs and adjustments
  5. Maintain a collaborative work environment
  6. Attend to various operational duties
  7. Provide guidance and support to colleagues
Essential Skills:
  • Excellent interpersonal and communication skills

Previous experience in retail or the optical industry would be advantageous, but it's not a necessity.

Benefits Package:
  • The Boots Retirement Savings Plan
  • Performance-based annual bonus (£)
  • Employee discount scheme (up to 20% off)
  • Enhanced parental leave provisions (£1,500 gift card)
  • Flexible benefits package including gym membership, life insurance, and more
  • TELUS Health's Employee Assistance Programme (free access)
About Our Workplace Culture

We aim to foster a diverse and inclusive work environment where everyone feels valued and empowered to thrive.


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