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Customer Service Representative
2 months ago
We are seeking a highly skilled and dedicated Support Advisor to join our team at Magna Housing Ltd.
Key Responsibilities:
- Provide exceptional customer service to our residents and stakeholders.
- Work collaboratively with colleagues to resolve queries and issues in a timely and professional manner.
- Develop and maintain a thorough understanding of our services and policies to ensure accurate and informed responses.
- Contribute to the development and implementation of processes and procedures to improve customer satisfaction and experience.
- Participate in regular training and development opportunities to enhance skills and knowledge.
What We Offer:
- A competitive pro rata salary of £12,160 per annum, plus benefits.
- A flexible working pattern of 18.5 hours per week, with the option to work from home.
- The opportunity to work for a dynamic and forward-thinking organization that values its employees and residents.
- Ongoing training and development opportunities to support your career growth and success.
About Us:
Magna Housing Ltd is a leading provider of affordable housing and support services in West Dorset. We are committed to creating great homes and communities that meet the needs of our residents and stakeholders.
