Administrative Coordinator for Gastrointestinal Services

1 week ago


London, Greater London, United Kingdom University College London Hospitals Full time

Company Overview


University College London Hospitals (UCLH) is one of the largest NHS trusts in the UK, providing first-class acute and specialist services to patients from across the UK and abroad.


We offer a unique opportunity to join our administration team in the Endoscopy Unit, where you will be responsible for coordinating patient pathways and administrative tasks to ensure seamless care delivery.



Job Description


The role involves tracking patients through their care pathways, organizing appointments, and processing clinical correspondence in a timely manner. As a key member of our Patient Pathway team, you will support Clinical Nurse Endoscopists with administrative tasks and provide excellent customer service to patients and colleagues.



Main Responsibilities



  • Coordinating and taking responsibility for patient pathways within designated sub-specialty areas
  • Coordinating day case admissions within the Endoscopy Unit
  • Providing primary contact between multidisciplinary teams, colleagues, patients, and relatives
  • Acting as a source of advice and support for troubleshooting non-routine matters or resolving initial complaints
  • SUPPORTING THE CLINICAL AND ADMINISTRATIVE TEAMS TO PROVIDE A POSITIVE PATIENT EXPERIENCE


Working at UCLH


As an Administrative Coordinator, you will have the opportunity to work in a dynamic and diverse environment, collaborating with healthcare professionals to deliver exceptional patient care. Our commitment to innovation and excellence makes us a leading provider of acute and specialist services in the UK.



Benefits


At UCLH, we prioritize the development and well-being of our staff. You can expect:



  • A competitive salary of £28,000 - £32,000 per annum, depending on experience
  • A comprehensive training program to enhance your skills and knowledge
  • A supportive team environment that fosters collaboration and continuous learning

We are committed to creating a positive and inclusive workplace culture that values diversity and promotes equal opportunities. If you are passionate about delivering exceptional patient care and want to join a world-class organization, please apply for this exciting opportunity.



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