Store Leadership Position

2 weeks ago


Cardiff, Cardiff, United Kingdom Rituals Full time

About the Role:

We are seeking a highly motivated and experienced Store Manager to join our team at Rituals. As a Store Manager, you will be responsible for creating an unforgettable customer experience and helping your team to reach their full potential.

You will work closely with your Area Manager to put our local business strategy into place and continuously reach performance targets. You will lead by example and coach your team to deliver an excellent customer experience.

Key Responsibilities:

  • Define daily objectives and actions to drive KPIs
  • Develop monthly plans based on productivity targets
  • Ensure excellent store administration
  • Manage inventory and day-to-day operations
  • Drive employee wellbeing and engagement with regular 1-to-1's

Requirements:

  • Prior relevant Store Manager experience or equivalent within retail or hospitality
  • People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
  • Experience in sharing knowledge to drive behavioural change and develop others
  • Decision making and problem-solving skills

What We Offer:

As a Store Manager at Rituals, you will have the opportunity to work in a dynamic and fast-paced environment. You will be part of a team that is passionate about delivering exceptional customer experiences and driving business results.



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