Senior Operations Manager

1 day ago


Richmond, Greater London, United Kingdom Darwin and Wallace Full time

As a Senior Operations Manager at Darwin & Wallace, you will be responsible for inspiring and leading a team with energy, laughter, and joy to create an amazing experience for our guests.

You will work closely with the management team to instill positive behaviors and processes that positively impact the profit and loss (P&L) and people in your venue.

The estimated salary for this role is £45,000 - £55,000 per annum, depending on experience.

Key Responsibilities:

  • Elevate standards in both the front and back of house
  • Ensure exceptional guest experiences
  • Motivate your team by providing relevant support, training, and encouragement
  • Drive sales and performance using data and effective planning

Requirements:

  • Leadership and proactivity
  • Friendliness and approachability
  • A genuine desire to take your team and venue to the next level of hospitality and performance
  • Ability to control costs and drive revenue


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