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Deputy Director of Quality Management
2 months ago
We are seeking a highly skilled and experienced Deputy Director of Quality Management to join our team at AccessMatters. The successful candidate will provide operational leadership, oversight, and management of the Quality Management team function and initiatives, working closely with the Director to advance best practices at AccessMatters and across its broad network of health care providers.
Key Responsibilities- Lead program operations, stakeholder relations, and goal attainment to ensure high-quality services.
- Align with the Director to provide accountable leadership for assigned programs within the portfolio of QM services, including oversight and monitoring of continuous quality control, quality management, and quality improvement functions.
- Assist the Director with hiring, training, coordination, coaching, and evaluation of staff, and provide interim supervision and team leadership as assigned.
- Participate in budgeting and financial processes for QM and other programs, manage relevant budgets and contract requirements, and ensure compliance with federal, state, and local regulations.
- Proactively gain and maintain knowledge of all active program grants and contracts, especially those from the Centers for Disease Control, the Office of Population Affairs, and the Health Resources and Services Administration.
- Lead, support, and sustain a culture of quality management and best practices, working closely with staff across the agency to ensure timely and efficient processes for delivering QM services to network partners and HASD programs.
- Communicate audit findings to program leaders, Senior Management, and Provider Networks, and assist with and/or lead development and delivery of remedial training and technical assistance.
- Monitor HASD program activities and data to assess program performance and provide quality assurances to management and staff, and to identify areas of deficiency that require attention and improvement.
- Bachelor's Degree required, graduate degree in a pertinent field of study preferred.
- Experience performing Quality Management activities required, with a minimum of three (3) years of proven experience in a QM role strongly desired.
- Experience utilizing QI tools, such as PDSA Cycle, root cause analysis, and fishbone diagrams.
- Experience in clinical settings, patient care, and/or non-profit programming preferred.
- Experience in program development, implementation, management, and evaluation preferred.
Submit your cover letter and resume to the Deputy Director, Quality Management position posted at our online career site. While AccessMatters is currently operating remotely, candidates are expected to reside within commuting distance of our headquarters in Center City, Philadelphia.
