Housing Administrator

Churchill Estates Management is offering a unique opportunity for an individual to work in a retirement development as a Facilities and Hospitality Administrator, also known as a 'Lodge Manager'. This varied role involves making a positive difference to the lives of Home Owners by being a 'friendly neighbour', organising activities, co-ordinating the development, managing contractors, and completing health and safety checks.

The successful candidate will be responsible for managing the maintenance of the property and providing a first-class service to Owners. They will be the trusted, 'go-to' person on-site, liaising with customers, contractors, suppliers, and internal colleagues.

We are looking for an individual with a passion for excellent customer service. You will have an outgoing and friendly personality with a love of people. You will know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and security of the development, displaying good judgement and the ability to be calm under pressure.

You will be happy working alone and independently, using your own initiative to support the organisation of events and effectively administer the maintenance of the site. You will be an accomplished administrator and computer literate, with previous experience of using Microsoft Office applications, including Outlook.

We are a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally, overseeing more than 8000 apartments and providing property services and customer care to over 10,000 retired people.

We are a professional, award-winning, customer-focused team with ambitious plans for the future. We are looking for individuals who share our values of TORCH: Trust, Openness, Respect, Communication, and Honesty.

• Annual holiday entitlement of 24 days + Bank Holidays
• A day off on your Birthday
• Life Assurance
• Eye Care reimbursement
• Colleague Introduction reward scheme
• Professional development and qualifications
• Thorough induction and ongoing training
• Immensely rewarding work

We are looking for the very best people to join our business and adopt our values. If you want to be part of our success story, apply today.

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