Support Professional
4 weeks ago
Project Worker Role
About the Role
Sanctuary Supported Living is seeking a dedicated and compassionate Project Worker to join our Homelessness Service team at Selwyn House in Dereham.
As a Project Worker, you will play a vital role in supporting individuals who have experienced homelessness to achieve their goals and maximize their independence.
Key Responsibilities
- Provide personalized support to customers, encouraging them to reach their full potential and independence.
- Assess customers' needs and develop tailored support plans to meet their unique requirements.
- Act as a first point of contact for customer queries, providing timely and effective solutions.
- Build strong relationships with customers, respecting their autonomy, dignity, and personal choices.
- Liaise with external support services to enhance customers' confidence, health, and wellbeing, and promote opportunities for education and employment.
- Manage emergency situations with professionalism and composure.
- Maintain accurate and high-quality records of customer interactions and progress.
Requirements
- Experience working with adults who have experienced homelessness.
- Strong communication and interpersonal skills, with a 'can-do' attitude.
- Ability to work collaboratively as part of a team and independently, with a strong sense of initiative.
- Excellent organizational skills, with functional literacy and numeracy.
- Capacity to adapt quickly to changing priorities, while meeting deadlines and targets.
- NVQ3 in Health and Social Care or willingness to work towards it.
- Valid driving license and access to a vehicle.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional development and growth.
- A supportive and inclusive work environment.
- A chance to make a real difference in the lives of our customers.
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