Quality Assurance Manager

3 weeks ago


Portsmouth, Portsmouth, United Kingdom SourceSync Full time
Quality Assurance Manager

SourceSync is seeking an experienced Quality Assurance Manager to join their team on a temporary contract basis, with the potential for the role to become permanent.

Key Responsibilities:
  • Develop and implement quality assurance policies and procedures to ensure the company's products meet the highest quality standards.
  • Lead and manage the QA team, providing guidance, training, and support to ensure the team's success.
  • Oversee the testing and inspection processes to ensure product quality and compliance with relevant regulations.
  • Maintain detailed documentation of QA activities and test results to facilitate analysis and improvement.
  • Analyse customer feedback and product returns to identify and address quality issues, ensuring customer satisfaction and loyalty.
  • Collaborate with other departments to resolve quality issues and implement improvements, promoting a culture of quality and excellence.
  • Prepare reports on quality metrics and provide recommendations to senior management to inform strategic decisions.
  • Identify potential risks to product quality and develop strategies to mitigate them, ensuring the company's products remain competitive and reliable.
Requirements:
  • Proven experience as a QA Manager or similar role, with a strong understanding of quality assurance processes and methodologies.
  • Excellent leadership and team management skills, with the ability to motivate and develop a high-performing QA team.
  • Strong analytical and problem-solving skills, with the ability to identify and address quality issues effectively.
  • Competitive salary of £40,000 - £45,000 per annum, with opportunities for professional growth and development.
  • Immediate start, with the potential for the role to become permanent.


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