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Sales Associate

2 months ago


Cheadle, Staffordshire, United Kingdom REISS Full time

About Reiss

We're a leading luxury brand with a passion for premium products and exceptional customer service. Our continued success is built on our commitment to quality, sustainability, and timeless elegance.

The Role

We're seeking a Sales Associate to join our John Lewis Concession team on a permanent, part-time basis. As a Sales Associate, you'll be responsible for delivering a premium customer service experience, providing in-depth knowledge of our brand and products, and supporting our management team to achieve sales and operational goals.

Key Responsibilities

  • Deliver exceptional customer service and provide tailored solutions to meet customer needs
  • Develop and maintain in-depth knowledge of our brand, products, and services
  • Communicate effectively with customers, team members, and management to achieve sales and operational goals
  • Maintain visual standards and ensure a high-quality store environment
  • Act as a Reiss Brand Ambassador, promoting our values and products to customers

What We're Looking For

  • A passion for premium or luxury products and a commitment to delivering exceptional customer service
  • Previous experience in a customer-facing environment, preferably in retail or luxury sales
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced retail environment
  • Flexibility and adaptability, with the ability to prioritize tasks and manage multiple responsibilities
  • Good written and verbal communication skills, with the ability to communicate effectively with customers and colleagues

What We Offer

  • Seasonal business wear allowance
  • Generous employee discount
  • Rewarding commission structure
  • Wellbeing and financial support through our Employee Assistance Programme
  • Low monthly cost health support through our medical cash plan
  • Fitness discounts
  • Family-friendly policies, including enhanced parental pay
  • 23 days annual leave, increasing to 25 days after 2 years' service
  • Employee referral scheme
  • Career development opportunities