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Senior Service Designer

1 month ago

Belfast, United Kingdom Synechron Full time
Job Title: Senior Service Designer

At Synechron, we're seeking a Senior Service Designer to join our team. As a key member of our design team, you'll be responsible for creating innovative service experiences that meet the needs of our clients.

Key Responsibilities:

  • Define user journeys and create service blueprints that meet business requirements
  • Lead discovery and research phases to identify key metrics and understand business and user needs
  • Articulate and present creative ideas to teams and clients

Requirements:

  • Experience creating complex service blueprints and user journey maps
  • Strong written and verbal communication skills
  • Significant industry experience, preferably in fintech

About Synechron:

Synechron is a global leader in digital transformation and IT consulting. We're committed to fostering an inclusive culture and promoting equality, diversity, and respect for all.