Residential Concierge Specialist
5 days ago
About this role
Rendall & Rittner seeks a Residential Concierge Specialist to join their team in Woolwich. As a key member of the community team, you will be responsible for creating a positive and safe environment for residents, guests, and colleagues.
Your responsibilities
- Lead by example, demonstrating exceptional customer service skills to engage and inspire others.
- Drive performance and effectiveness across the development, identifying opportunities for improvement and implementing solutions.
- Manage queries and feedback effectively, acting as the main point of contact and providing timely resolutions.
- Support the team, fostering strong working relationships with residents, guests, and external contractors.
- Develop and maintain knowledge of resident needs, preferences, and concerns to provide tailored support.
What we offer
- Support for career development, including funded training programs.
- Exclusive benefits, including savings on entertainment, travel, shopping, restaurants, and health and fitness.
- Competitive salary and discretionary bonuses.
- Team uniform.
- 16 days holiday plus national holiday days.
- Employee referral scheme.
- Enrollment in the Rendall & Rittner Pension scheme.
- EAP support for family, health, money, and work matters.
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