Residential Concierge Specialist

5 days ago


London, Greater London, United Kingdom Rendall & Rittner Full time

About this role

Rendall & Rittner seeks a Residential Concierge Specialist to join their team in Woolwich. As a key member of the community team, you will be responsible for creating a positive and safe environment for residents, guests, and colleagues.

Your responsibilities

  • Lead by example, demonstrating exceptional customer service skills to engage and inspire others.
  • Drive performance and effectiveness across the development, identifying opportunities for improvement and implementing solutions.
  • Manage queries and feedback effectively, acting as the main point of contact and providing timely resolutions.
  • Support the team, fostering strong working relationships with residents, guests, and external contractors.
  • Develop and maintain knowledge of resident needs, preferences, and concerns to provide tailored support.

What we offer

  • Support for career development, including funded training programs.
  • Exclusive benefits, including savings on entertainment, travel, shopping, restaurants, and health and fitness.
  • Competitive salary and discretionary bonuses.
  • Team uniform.
  • 16 days holiday plus national holiday days.
  • Employee referral scheme.
  • Enrollment in the Rendall & Rittner Pension scheme.
  • EAP support for family, health, money, and work matters.


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