IT Support Apprentice

3 weeks ago

Abingdon, Oxfordshire, United Kingdom QA Full time
Job Title: IT Support Apprentice

QA is seeking a highly motivated and enthusiastic IT Support Apprentice to join our team. As an IT Support Apprentice, you will have the opportunity to gain hands-on experience in providing technical support and assistance to our clients.

Key Responsibilities:
  • Providing technical support and assistance to clients via phone, email, and remote access.
  • Building and maintaining relationships with clients to ensure their technical needs are met.
  • Working closely with the IT team to resolve technical issues and implement new solutions.
  • Developing and maintaining technical knowledge and skills to stay up-to-date with industry trends and technologies.
Requirements:
  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above).
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject.
Benefits:
  • Salary increase upon completion of every module.
  • Automatic enrolment into the company's Group Life Policy.
  • After 12 months and subject to successful completion of apprenticeship, the apprentice will benefit from the company's profit share.
Future Prospects:

90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

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