Chief Administrative Officer

4 weeks ago


Beckenham, Greater London, United Kingdom NHS Blood and Transplant Full time
Job Summary

NHS Blood and Transplant is seeking a highly skilled and experienced professional to fill the role of Head of Office for the Chief Nursing Officer. This is a unique opportunity to contribute to the success of our organization and make a significant impact on the lives of our donors and their families.

The successful candidate will provide administrative support to the Chief Nursing Officer, managing day-to-day activities, prioritizing workload, and handling issues in their absence. They will also be responsible for tracking and controlling workflow within the office, delegating tasks to the Nursing Senior Management team as needed.

The ideal candidate will have previous experience of working with senior leaders in a performance and/or business support type role, coordinating and planning various work streams and stakeholders. They will also have experience of staff management, including taking responsibility for staff induction, training, workload allocation, appraisal, and development.

We are looking for a highly organized and efficient individual who can analyze and present complex management information, and who has a good basic knowledge of relevant statutory directives, such as GDPR and Equality and Diversity Directive.

The successful candidate will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice. The role is hybrid with the requirement of a minimum 2 days on site with the Chief Nursing Officer.

About Us

NHS Blood and Transplant is a unique organization that saves and improves lives every day. We have clearly defined values that are centered around offering exceptional care to our donors and their families. We take care of each other too and focus on building our expertise so we can change lives, provide quality support, and offer fulfilling careers.

We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with. We offer brilliant benefits, including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and a competitive pension scheme.

About the Role

This is a rare opportunity to be part of something truly unique within our newly established Nursing division. As the Head of Office, you will have the chance to shape this role according to your expertise and vision. You will support the Chief Nursing Officer as they manage the current workforce while preparing the organization for the future.

You will be vital to ensuring their success and the success of the wider Nursing Directorate. You will develop clear ways of working and strong communication channels right across the organization from the Board, Executive Team, and across the range of SMTs.

Main Duties of the Job

The main duties of the job include:

  • Tracking and controlling workflow within the Chief Nursing Officer's office, delegating tasks to the Nursing Senior Management team as needed.
  • Providing administrative support to the Nursing SMT, managing day-to-day activities for the Chief Nursing Officer, prioritizing workload, and handling issues in their absence.
  • Liaising with external agencies and internal stakeholders at Executive and Board levels.
  • Line managing Executive Assistants and Personal Assistants for the Nursing SMT, ensuring effective and consistent services.
  • Promoting cohesive working relationships and minimizing silo working within administrative services and among senior leaders.
  • Conducting preliminary impact assessments of the effect of any decision on the Senior Management Team of the Directorate.
  • Coordinating and managing projects on behalf of Chief Nursing Officer and liaising with key stakeholders, including in wider directorates.
  • Acting as the primary point of contact and escalation for administrative matters within the Chief Nursing Officers office, for all internal and external correspondence, addressing queries and resolving matters appropriately.


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